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The Industry Leader in Alkaline Water Ionizer Technology

Warranty and Return Policy

Warranties:

LIFE Ionizers has the best warranties in the industry!
  • LIFE 9000 Unconditional LIFEtime warranty. This means the LIFE 9000 is Guaranteed Forever with no restrictions!
  • LIFE 8100 : Six (6) year warranty - full parts and labor
  • LIFE 8000 : Six (6) year warranty - full parts and labor
  • LIFE 7600 : LIFEtime warranty on all parts / Five (5) years warranty on labor
  • LIFE 4100 : Three (3) years - full parts and labor

If you have recently purchased a LIFE Ionizer™ and would like to register your warranty, click here .

Repair Policy

The LIFEtime Warranty covering parts does not apply to failure resulting from unauthorized modification; improper use; operation outside of specifications; abuse, negligence, accident, loss or damage in transit; improper installation; or unauthorized maintenance or repair. Items that are sent in for repair that have not been assigned an RMA number will not be accepted.

Return Policy

We invite you to try out our new range of LIFE Ionizers™ and enjoy the benefits for 60 days. We are so sure that you will be satisfied with your ionizer that we offer a 60 day money-back guarantee. If at any time within the first 60 days of your purchase you wish to return your unit, we will give you a full refund, minus a 15% return fee. The unit must be returned in an as-new condition and in its original packing. "As-new condition" means the ionizer is not scratched, damaged or broken in any way and is returned with all the hoses, connectors, parts, manuals and DVDs, etc. The original shipping charges will be deducted and return shipping charges prepaid by the purchaser.

  • No return can be accepted without our prior authorization. We will not accept unauthorized returns.
  • All wholesale purchases and units obtained through financing or lease plans are considered a final sale.
  • Units obtained through financing or lease plans are considered a final sale.
  • All filters, bottles, pumps and accessories are non returnable for health reasons.
We are the oldest and largest distributors of alkaline home, commercial and industrial water ionizers in the World with the finest quality service. We value our customers and are very grateful for referrals. We promote such a generous return policy with confidence based on 14 years of growth and happy testimonials.

A note to our international customers outside of the EU: Please be aware that you are responsible to pay for all international customs, government fees, levies and/or any other fees that are incurred.